Independent doorstep evidence

Proof every parcel
arrived intact.

FreshProof is an independent evidence platform for parcels where condition matters. Fresh flowers, perishable food, fragile glassware, expensive electronics, or any delivery where damage, delay, or poor handling can lead to a refund claim.

Your customer scans the QR code on the box before unpacking. Photos, timestamps, and delivery evidence are captured instantly in your dashboard, giving both sides a clear record from the moment the parcel arrives.

FreshProof protects good businesses, gives customers confidence, and if there is a dispute the evidence speaks for itself.

See how it works
  • No customer signup
  • Two minute scan flow
  • Cancel anytime
~1 in 12perishable parcels arrive damaged or with a complaint
£0for the customer · they scan with the phone camera
90smedian time from scan to evidence saved
1 PDFdelivery report, ready to forward to the courier

Print. Stick. Scan. Settled.

Four steps. Two of them happen at your warehouse, two at the customer’s door.

  1. 01

    Print a QR label

    Generate from the dashboard or upload an order from your website. The label has the QR, the order number, and the delivery address. Use the same thermal printer you already have for shipping labels.

  2. 02

    Stick it on top of the box

    Exactly where the customer can see. Everything is transparent from the get go.

  3. 03

    Customer scans on arrival

    Phone camera opens FreshProof. Two photos and three taps later, the record is sealed on our servers, cryptographically signed, immutable, and never editable from the phone or the dashboard.

  4. 04

    You see it live

    Activity appears in your dashboard the moment a QR is scanned. The evidence sits behind your account, nowhere else. Nobody else can read it, edit it, or share it.

The moment I started using FreshProof my complaints stopped.

Petals Studio

Pay per QR, or by the month.

Move the slider to your monthly volume. We will show the cheapest plan for you.

Choose how you want to pay

Move the slider to your monthly delivery volume. FreshProof recommends the plan that costs you least.

Best value at 250 deliveries: Growth · £49.00 total · 20p per QR

Pay as you go
£1per QR
  • No subscription
  • Buy QR codes one at a time
  • Same evidence capture
  • Same PDF reports
At 250 deliveries£250£1.00 per QR
Starter
£19per month
  • 100 QR codes included
  • Then 50p per extra QR
  • Full admin dashboard
  • Email evidence reports
At 250 deliveries£94.0038p per QR
GrowthMost popular
£49per month
  • 500 QR codes included
  • Effective 10p per QR
  • Then 25p per extra QR
  • Priority support
At 250 deliveries£49.0020p per QR
Scale
Customhigh volume
  • High delivery volume
  • Volume rate, billed monthly
  • Dedicated onboarding
  • Priority support line
PricingTalk to usVolume rate based on your monthly delivery count
Contact us for pricing
FBilled by FreshProof. Cancel anytime from your account.

Got a QR on your box?

If your delivery turned up with a FreshProof QR on top, scan it with your phone camera before unpacking. The flow is the retailer’s, you do not need a FreshProof account.

  1. 1. Open your cameraPoint at the QR on top. Tap the link that appears.
  2. 2. Follow the short flowA photo of the box, a photo inside, a few taps. About ninety seconds.
  3. 3. DoneIf anything is wrong, the retailer replies on your order email.

Need help with a specific delivery? Reply to the order confirmation email from the retailer who sent it.

Things people ask first.

Print one. See it scan. Decide later.

The five day trial gives you the full platform. Cancel from your account page in two clicks if it is not for you.